Talking about Salesforce means talking about the number one CRM platform in the world. Now you will ask yourself ¿Salesforce? ¿CRM?...we will explain it to you.
The concept of CRM, – Customer Relationship Management-, also known as the relationship manager with customers, consists of bringing together in a single tool, the ability to know who your customers are, how they have come to you and how to communicate with them and fidelize them. This industry leading CRM platform has become the world’s most important business ecosystem in the cloud, enabling different sectors and companies of all sizes to connect with their customers in a totally new way through the latest innovations in mobile technology, sales, services, marketing, analytics, etc. Everything located in the cloud to be able to market and reach your goals like never before and from anywhere.
But let’s leave theory, what do you think if we tell you that the integral management of your company can be done from a single management tool? Exactly that is what the Salesforce CRM consists of, a platform in the cloud that will help you grow your company, changing the way you interact with your customers. Imagine being able to energize your sales team, create a 100% personalized customer service, create multi-channel 360º marketing campaigns, etc. and having total control of all the actions that are carried out and status of the objectives. And being able to grow in a controlled and scalable way in any of the areas of your company.
In other words, is the way in which to treat your customers one by one, knowing their tastes, their way of buying, etc., to serve you in the best possible way. It’s as if we were talking about the treatment we received from our trusted shopkeeper, but applying it to the thousands of contacts of your company. For this, it is necessary to use a platform that allows you to centralize communications with your customers while you get progress and status reports, and all this is possible with the different ‘clouds’ that make up the Salesforce universe.
Thanks to the different tools or ‘clouds’ that make up the Salesforce CRM, it is possible to offer an integral service that helps your company grow by changing the interaction with the customer.
So, to sell faster and from anywhere, Sales Cloud. The way to see what happens in your company in real time through a quick and intuitive application, which will offer you correct sales forecasts while helping you to detect opportunities and problems to know the way forward.
In the same way, it is possible to supervise the client’s activity in each channel, answering it almost immediately, while improving the productivity of your business and solving problems quickly, through the Service Cloud.
In addition, thanks to Marketing Cloud, it is possible to combine different tools for disseminating and selling your product on a single platform, developing multichannel campaigns and creating unique experiences for customers.
Also, with the help of Community Cloud, you will be able to create dynamic and participative communities so that clients and colleagues can grow together helping each other.
The applications can’t be missing, therefore, with Apps Cloud, you can create, design and develop your applications in a single ecosystem to generate more personalized experiences.
And as the results have to be measurable, Analytics Cloud, the way Salesforce CRM collects, analyzes and distributes your business data.
Finally, IOT Cloud, the way to connect and analyze the data produced by your products, mobile devices, etc., to automate intelligent decisions such as alerting about delays in the departure of a flight, warning of traffic congestion, or adjusting the speed of wind turbines depending on the weather, making this tool the most scalable cloud platform in the world. That’s why when you ask what is Salesforce? the answer is simple … The CRM nº1 in the world!
At Leadclic we live the Salesforce experience as a philosophy of life, not just as a line of business. The implementation of Salesforce CRM and the full range of its products is a sign of LeadClic’s commitment as pioneers in technological innovation. Our experience is our best guarantee, and the recognition of the most important companies in the sector, a guarantee of success.
We are pride Platinum Partner of Salesforce, one of the largest and most innovative companies in the world, recognized among other things with the following awards:
SALESFORCE IS TODAY A REFERENCE OF
LEADERSHIP AND INNOVATION
2011 - 2016
FOR 9 YEARS
ONE OF THE
THE 2017 CRM
Podemos hacer mucho por ti
At LeadClic, we offer not only implementation, but also all the business intelligence, analysis and support essential to successfully achieve your CRM strategy and your goals.SEE SERVICES
We love helping companies like these to grow by using Salesforce.